Refund Policy

Our commitment to customer satisfaction is unwavering. Our refund process is designed to be transparent and customer-centric.

Our Commitment to You

At LoanMitraa, our commitment to customer satisfaction is unwavering. Our refund process is designed to be transparent and customer-centric, initiated only under specific conditions. Rest assured, we prioritize the confidentiality of your details and do not share them with any third party.

Conditions for Refund Initiation

Refunds will be initiated under the following circumstances

Duplicate Loan Repayment

If the borrower has unintentionally repaid the loan twice, regardless of the means.

Excess Payment Received

In cases where LoanMitraa has received payment exceeding the repayment value.

Early Repayment Mistake

If the borrower mistakenly repays the loan before the due date.

Refund Processing Timeline

For eligible refund cases, the refunded amount will be credited to the respective bank account

7

Working Days

Offering prompt resolution to our valued customers

Client Satisfaction Resolution

In the event of client dissatisfaction, we encourage individuals to reach out for guidance. We are committed to addressing concerns and enhancing satisfaction.

We strongly advise visitors and potential customers to thoroughly review our refund policy before making any payments. Understanding the terms ensures a transparent and informed financial transaction.

Have Questions About Our Refund Policy?

Our customer support team is here to help you with any queries or concerns